Overview

A complex SaaS dashboard redesigned to improve user adoption rates plagued by confusing workflows and high support queries.

Services

UI/UX Design

Our Solution

✔ User journey mapping – Simplified multi-step processes
✔ Interactive prototypes – Tested with real users
✔ Accessible design – WCAG 2.1 compliant
✔ Design system – Consistent components library


The Result

🎨 45% drop in support tickets
📊 22% more feature adoption

Tools: Figma, Adobe Suite, Hotjar