Overview

A complex SaaS dashboard redesigned to improve user adoption rates plagued by confusing workflows and high support queries.

Services

UI/UX Design

Our Solution

User journey mapping – Simplified multi-step processes
Interactive prototypes – Tested with real users
Accessible design – WCAG 2.1 compliant
Design system – Consistent components library


The Result

🎨 45% drop in support tickets
📊 22% more feature adoption

Tools: Figma, Adobe Suite, Hotjar